Valid as of September 2023
Collection of Your Personal Information
Darveen obtains personal information through diverse methods, such as website cookies, website registration, exhibitions, seminars, newsletter subscriptions, third-party services (such as social media platforms, media outlets, and our business partners), and more. We also gather data from communications you send to us, such as customer service inquiries, product comments, and other feedback related to our services. This data includes but is not limited to your name, email address, phone number, cookies, or other specific details and information.
How We Use Your Personal Information
Our objective in collecting personal information at Darveen is to enhance our services to customers. We gather and use personal information from various sources for the following purposes:
- Responding to personalized service requests from customers to provide more suitable assistance.
- Sending newsletters and information about our products and services. If you no longer wish to receive newsletters, you can unsubscribe at any time.
- Expedite transaction processing. We may provide your personal data with representatives from Darveen or our business partners, for the purpose of contacting you to ensure the effective delivery of services.
- Other purposes and ways that are in line with our service and products.
Your personal data will be used in the areas where we operate our business and from the time we acquire your personal data. You are entitled to contact us to (i) make an inquiry about and review your personal data; (ii) request a copy of your personal data; (iii) supplement or correct your personal data; (iv) demand the cessation of the collection, processing or use of your personal data; (v) have your personal data erased.
Please note: We will not sell, rent, or trade your personal information to unrelated third-party companies.
Cookies – Information Stored Automatically on Your Computer
In principle, you are not required to provide any personal data to browse our website. However, we utilize cookies to enhance the user-friendliness and functionality of our website to the greatest extent possible while adhering to general personal data protection practices. These cookies serve two main purposes: first, they help identify you when you visit our website, facilitating website management and traffic analysis; second, they contribute to refining your browsing experience on our website. For instance, when you access our website, we may gather data such as your IP address, domain, computer operating system, browser type, browsing history, downloaded documents, as well as the date and time of access. All data collected is anonymized, and our cookies are unable to access any of your personal data beyond what is stored on your computer. You may set your browser to disable cookies, yet disabling cookies could result in impaired functionality for certain sections of our website.